Retail Website and Shipping Associate
2.
8 Merrillville, IN Merrillville, IN Estimated:
$28.
9K - $36.
7K a year Estimated:
$28.
9K - $36.
7K a year 12 days ago 12 days ago 12 days ago UNDERSTANDING The Retail Website department is the online extension of the Albanese Retail facet of the business.
An associate in this department is crucial to servicing our World's Best fans nationwide on the direct-to-consumer level.
Providing the highest level of customer service and the most efficient packing and attention to detail, this team member helps keep this portion of the company growing! SCOPE This team member aligns seamlessly with our core values, they hold no ego, and are accountable for keeping themself safe.
They acknowledge the importance of team work and understand that is the key to our success in Retail Website.
Customer Service is also their top priority.
RESPONSIBILITIES Access Albanesecandy.
com website to manage and process customer orders Take customer orders to be shipped via phone, e-mail, or in person Communicate with customers in regards to their orders via phone or email Ensure all customer paperwork and information is accurately filled out Provide ACG level Customer Service in any interaction (phone, email, etc) Maintain knowledge of products and other merchandise Maintain knowledge of current department policies Prepare merchandise for purchase Inventory stock and requisition new stock Ensure packages are properly labeled to ship Partner with Shipping Team to coordinate EOD shipments Responsible for monitoring quality Ship finished goods in good condition according to ACG standards Verifies orders, and packing lists to ensure accurate shipments Comply with all company quality, HACCP, GMP, and Food Safety Standards Comply with all company safety policies and procedures Maintain a clean and safe work area Other duties as assigned REQUIREMENTS Excellent interpersonal skills - team player Must be extremely organized Must be able to multitask Hard worker who is a self-starter and proactive Good verbal and written communication skills Making decisions and problem solving Must be detailed oriented Must have basic math skills Must have basic computer skills Must be able to lift up-to 25 pounds consistently and 50 pounds on occasion.
Ability to stand for up to 10 hours with applicable break Although no experience is required- shipping or retail experience is preferred EDUCATION Must have a High School Diploma or a G.
E.
D BENEFITS Company Paid Medical Insurance (For employee and dependent children) Dental Benefit Vision Benefits Paid Time Off/Paid Holidays/Wellness Days/World's Best Day Shift Differential/Weekend Premium Company Paid Parental Leave Disability Coverage Employee Assistance Program (EAP) 401(k) Match Company Events/Employee Luncheons Store Discount.
Estimated Salary: $20 to $28 per hour based on qualifications.
8 Merrillville, IN Merrillville, IN Estimated:
$28.
9K - $36.
7K a year Estimated:
$28.
9K - $36.
7K a year 12 days ago 12 days ago 12 days ago UNDERSTANDING The Retail Website department is the online extension of the Albanese Retail facet of the business.
An associate in this department is crucial to servicing our World's Best fans nationwide on the direct-to-consumer level.
Providing the highest level of customer service and the most efficient packing and attention to detail, this team member helps keep this portion of the company growing! SCOPE This team member aligns seamlessly with our core values, they hold no ego, and are accountable for keeping themself safe.
They acknowledge the importance of team work and understand that is the key to our success in Retail Website.
Customer Service is also their top priority.
RESPONSIBILITIES Access Albanesecandy.
com website to manage and process customer orders Take customer orders to be shipped via phone, e-mail, or in person Communicate with customers in regards to their orders via phone or email Ensure all customer paperwork and information is accurately filled out Provide ACG level Customer Service in any interaction (phone, email, etc) Maintain knowledge of products and other merchandise Maintain knowledge of current department policies Prepare merchandise for purchase Inventory stock and requisition new stock Ensure packages are properly labeled to ship Partner with Shipping Team to coordinate EOD shipments Responsible for monitoring quality Ship finished goods in good condition according to ACG standards Verifies orders, and packing lists to ensure accurate shipments Comply with all company quality, HACCP, GMP, and Food Safety Standards Comply with all company safety policies and procedures Maintain a clean and safe work area Other duties as assigned REQUIREMENTS Excellent interpersonal skills - team player Must be extremely organized Must be able to multitask Hard worker who is a self-starter and proactive Good verbal and written communication skills Making decisions and problem solving Must be detailed oriented Must have basic math skills Must have basic computer skills Must be able to lift up-to 25 pounds consistently and 50 pounds on occasion.
Ability to stand for up to 10 hours with applicable break Although no experience is required- shipping or retail experience is preferred EDUCATION Must have a High School Diploma or a G.
E.
D BENEFITS Company Paid Medical Insurance (For employee and dependent children) Dental Benefit Vision Benefits Paid Time Off/Paid Holidays/Wellness Days/World's Best Day Shift Differential/Weekend Premium Company Paid Parental Leave Disability Coverage Employee Assistance Program (EAP) 401(k) Match Company Events/Employee Luncheons Store Discount.
Estimated Salary: $20 to $28 per hour based on qualifications.
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